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Owing to the controlled office work flow in a Pull system, work management becomes easier, improving the output predictability manifold. It crashes down the lead time. These ultimately enhance the consistency in output and provide delight to customer. The Office Pull system which focusses on flow and schedule, enhances cross-training in terms of skill, improves flexibility and thereby provides a competitive advantage to the organization. This improves the Overall Professional Effectiveness (OPE) of the office driven business process, quite similar to concept of OEE in manufacturing processes.

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