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The Covid-19 pandemic, which plagued large parts of the world population, has wrought unprecedented changes in today’s business environment. This has, in turn, led to changing motivations, aspirations, and profiles of the workforce and an increasingly hybrid format of work and employment. Leaders and heads of corporations are therefore having to reinvent and reformat their leadership approaches to suit the demands of the new situation and become more ‘nurturing’, ‘flexible’, and willing to ‘serve’ and ‘partner’ rather than dictate and instruct. Clearly, these new demands will require a different kind of mindset and psychological makeup from leaders and test their endurance to the limit. In such a scenario, the importance of ‘emotional intelligence’ (EI) in developing these leadership competencies cannot be overstated.

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